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History
Mar 2026 - May 2026
April 2026
Incident
Survey Pages not loading
After some further monitoring we are happy to announce that the issue is resolved. We want to express our sincere apologies for the trouble caused by this issue.
Apr 21, 4:37 PM
The fix was deployed and we are monitoring the issue.
Apr 21, 4:22 PM
We are currently deploying the fix to our production infrastructure. The issue was caused by a misconfigured SCP header that we added today.
Apr 21, 3:40 PM
We've identified the issue and are working on a fix.
Apr 21, 3:12 PM
We are investigating where an issue where survey pages are not loading for some of our customers.
Apr 21, 2:55 PM
March 2026
Incident
Degraded Salesforce integration
This issue has now been resolved. Survey responses collected over the past 12 hours were unfortunately not synced to Salesforce during that time. Please contact our support desk if you have any questions.
Mar 26, 11:23 AM
We identified the root cause and a fix is getting deployed.
Mar 26, 11:23 AM
We identified an issue introduced in yesterday evening’s release that affected the Salesforce integration.
Mar 25, 10:30 PM